TruckSafe

Trucking Insurance Claim Process: Step-by-Step Guide

TruckSafe

Step-by-Step Claim Process

  1. Report claim within 24 hours (phone + email)
  2. Document scene (photos, witness contacts)
  3. File police report if accident
  4. Receive claim number from carrier
  5. Adjuster contacts within 48 hours
  6. Provide all documentation
  7. Cargo claims within 9 months (Carmack Amendment)
  8. If denied, request claims file → DOI complaint or attorney

FAQ

How long do I have to file a trucking insurance claim?+

Notify carrier within 24 hours. Cargo claims must be filed within 9 months under Carmack Amendment. Liability claims subject to state statute of limitations (typically 2-3 years).

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